What do our customers think?
Client’s ratings
Customer evaluation survey Balans & Impuls 2019-2020
Average customer satisfaction with trainer/coach/troubleshooter (scale 1-10)
- Customer-focused 8.1
- Speed 7.8
- Communication 7.2
- Solution-oriented 7.9
- Quality of psychological support 8.1
- Quality of counselling 8.2
- Innovation 8.2
The contribution of personal training in recovery is rated positively: 7.9