What do our customers think?

Client’s ratings

Customer evaluation survey Balans & Impuls 2016-2017


Average customer satisfaction with trainer/coach/troubleshooter (scale 1-10)

  • Customer-focused 8.7
  • Speed 7.9
  • Communication 8.4
  • Solution-oriented 8.0
  • Quality of psychological support 8.6
  • Quality of counselling 8.4
  • Innovation 8.0

The contribution of personal training in recovery is rated positively: 8.3

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